Vendor Management

The vendors on your project either perform or they become your problem. We manage the relationships, hold the accountabilities, and make sure every vendor on the project delivers what they committed to.

Vendor management on a commercial furniture project involves more moving parts than most clients anticipate. Manufacturers, dealers, logistics providers, and installation contractors all have to perform on time and on spec for the project to close cleanly. We establish the expectations, build the communication structure, and stay on top of every vendor commitment from order acknowledgment through punch list resolution. AI tools are used to track vendor commitments, flag delays, and maintain visibility across the full vendor network on active projects.

What We Build

Vendor roster and responsibility matrix
Order acknowledgment and confirmation tracking
Delivery scheduling and coordination
Performance expectation and accountability framework
AI-assisted commitment tracking and delay flagging
Issue escalation and resolution process
Invoice review and approval workflow
Vendor performance documentation and closeout summary

Patrick Green
President, Southern Solutions Consulting
30+ years in B2B sales leadership across commercial furniture, lighting, and contract interiors. Currently delivering AI sales workflow training to active clients.

Senior Advisor, FF&E Project Management, Southern Solutions Consulting
20+ years in commercial furniture, workplace interiors, and project management. Former Account Executive at COV Workplace Interiors and owner of Commercial Office Concepts, a full-service dealership managing design, specification, and installation across 80+ manufacturers.